Product
Solution architecture
Software visual representation
VIP clients
Tickets with priority in line
Manager's workplace
Queue service
Pre-registration
Queueing via frame on website
Administrator's workplace
System administration
Speech synthesis service
Voice assistant
E-queue ticket kiosks
Self-service kiosks for printing e-queue tickets
SMS notifications for clients
Informing about queue without paper tickets
Mobile registrar
Electronic queue via client's smartphone
Integration with LDAP
Seamless authorization of employees
Electronic displays
Support for monitors and TVs
Legal information
Confirming documents, links to state registers
Quality assessment
For Android tablets and kiosks
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Reporting
Employees and entire system efficiency
Presentation
Product description in pdf
Hoff chooses Smartix e-queue system
Hoff hypermarkets chain — the largest Russian furniture and home goods retailer, chooses Smartix electronic queue to automate customer flows in 47 stores.
VIP clients
Smartix electronic queue supports the functionality of VIP clients. Before receiving a ticket, user logs in to the system by phone number or by bringing smart card. If he is a VIP client, e-queue ticket will be issued with priority in the queue.
VIP clients are created and edited in the back office. In addition to the standard parameters (ID, name, phone number), there is ability to set frequency of assigning increased priority in minutes, which allows to periodically increase the priority of a VIP client in the queue after a specified amount of minutes.
